SHIPPING INFORMATION

*BLACK FRIDAY SHIPPING RATES ARE BASED ON WEIGHT

FREE US Shipping on all retail orders (non-FTC)
US: $12.99 Flat Rate

Canada: $15-$22 (5-12 days)
$30-$35 DHL Express on orders $150+ (2-4 days)

Europe: $17-$27 (7-15 days)
$35-$40 DHL Express on orders $150+ (2-4 days)

Rest of the World: $18-$27 (8-16 Days)
$45 DHL Express on orders $150+ (2-4 days)

  • We ship worldwide from Los Angeles, CA.
  • All sales final.
  • Allow 2-5 Business days for normal order processing.
  • Allow at least 1-1.5 weeks processing for made to order FTC items.
  • Shipping costs are non-refundable.
  • We are not responsible for lost packages. Contact the carrier.
  • International orders may be subject to customs duties determined by the receiving country.

Please allow 2-5 business days for your order to ship out unless otherwise noted on the specific product description. Please allow an additional 3-5 business days in transit via USPS for domestic orders. All customers will receive tracking information once their order is processed for shipping. 

If there is a mistake in your package, send an email at info@ananann.com. Allow 1-2 business days for our customer service to reply. 

7-DAY POLICY
Our policy lasts 7 days which means all inquiries must be completed and executed within 7 days of receiving the product. 

LOST/DAMAGED PACKAGE
Unfortunately, AN AN ANN is not responsible for any lost or damaged packages. Please contact your local post office (USPS) to file a claim regarding this matter. 

 *FREE FOREVER & FTC products are listed at $0.01 for back-end reasons which prevents quantity abuse at checkout and to complement $11.99 shipping for a full rate of $12. We offer free domestic shipping on all non-ftc retail orders.